Privacy Policy

This Privacy Policy outlines how Wattly ("Wattly", "we", "us", or "our") collects, uses, and protects your personal information when you visit ry-brands.com/wattly (the "Site"), purchase our products, use the Wattly app, or interact with our smart home devices (collectively, the "Services").

Your privacy is important to us. By using our Site, products, or Services, you agree to the collection and use of your information as described in this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly to stay informed about how we protect your data.

Information We Collect

We collect different types of information to provide, improve, and secure our Services. The data we collect depends on how you interact with us.

Information You Provide Directly

When you use our Site, make a purchase, or create an account, we may collect:

Contact Information: Name, email address, phone number, billing and shipping addresses
Account Information: Username, password, account preferences, and settings
Order Information: Products purchased, payment details (processed securely through third-party payment processors), order history
Support Communications: Messages, inquiries, feedback, and customer service interactions
Optional Information: Product reviews, referrals, or marketing preferences

Information Collected Automatically

When you browse our Site or use our Services, we automatically collect certain information using cookies, web beacons, and similar technologies:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on site, links clicked, referral sources
Location Data: General geographic location based on IP address (not precise GPS location)

Information from Wattly Smart Plugs

When you use Wattly Smart Plugs and the Wattly app, we may collect:

Device Data: Device status, connectivity information, firmware version, device identifiers
Usage Data: Energy consumption patterns, on/off schedules, device usage statistics
Network Information: Wi-Fi network name (SSID), signal strength, connection quality

Note: We do not collect or store information about specific appliances connected to your smart plug, nor do we monitor the content of your network traffic.

How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: Process orders, arrange shipping, and communicate delivery updates
Product Functionality: Enable smart plug features, remote control, scheduling, and energy monitoring
Account Management: Create and manage your account, save preferences, and provide customer support
Service Improvement: Analyze usage patterns to improve our products, app, and services
Communication: Send order confirmations, shipping updates, product announcements, and marketing (with your consent)
Security: Detect and prevent fraud, protect against security threats, and ensure platform integrity
Legal Compliance: Comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:

Service Providers: Payment processors, shipping carriers, cloud hosting services, customer support platforms
Analytics Partners: Tools like Google Analytics to understand site usage and improve performance
Legal Obligations: Law enforcement, regulatory agencies, or legal processes when required by law
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

All third parties are required to protect your information and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security audits. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request deletion of your personal data (subject to legal or contractual obligations)
Opt-Out: Unsubscribe from marketing emails or opt out of data collection for certain purposes
Data Portability: Request your data in a portable format where technically feasible

To exercise any of these rights, please contact us at service@ry-brands.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit some site functionality.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: service@ry-brands.com

We will respond to all inquiries within a reasonable timeframe.