Shipping Policy

At Wattly, we're committed to delivering your Wattly Smart Plug quickly, securely, and affordably. Please review the shipping details below.

Order Processing

Orders are typically processed and shipped within 1–3 business days after payment confirmation. Please note that we do not process, ship, or deliver orders on weekends or public holidays. During promotional periods or high-demand seasons, processing times may extend slightly.

Shipping Rates & Delivery Times

Shipping charges are calculated and shown at checkout. International delivery typically takes 7–14 business days after dispatch (varies by destination).

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to monitor your package's journey. Please note that tracking information may take 24–48 hours to become active in the carrier's system.

International Orders

We ship Wattly Smart Plugs worldwide to most countries. International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are determined by your local customs authority and are not included in your order total.

Important: Please ensure the Wattly Smart Plug is compatible with your country's electrical standards and voltage requirements before ordering.

Shipping Protection

All Wattly Smart Plugs are carefully packaged in protective materials to ensure safe delivery. However, Wattly is not responsible for packages that are lost, stolen, or damaged during transit. If your package arrives damaged, please contact the shipping carrier immediately to file a claim. For defective products, please refer to our Refund & Warranty Policy.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please check your tracking information first. If there are ongoing delivery issues or if your package appears lost, contact us at service@ry-brands.com with your order number, and we'll assist you in resolving the matter.

Contact Us

For any shipping questions or assistance, please don't hesitate to reach out:

Email: service@ry-brands.com